A PDF version of this session’s PowerPoint deck is available here.
Track 2: Sales Management
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10 responses to “Track 2: Sales Management”
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Hi there.
salesthoughtleadership.org, Your consistency and kindness in this space don’t go unnoticed.I’m careful with what I recommend, and I hope this lands as helpful.
I recently came across a resource on hotelreceptionisttraining.com that feels like a hidden gem for anyone interested in hospitality management studies, resort management, or even preparing for a bachelor of hospitality management. What impressed me is how it combines academic pathways such as a bachelor’s degree in hospitality management or a master’s degree in hospitality management with very practical guidance on the duties of a front desk agent, the hotel front desk job description, and detailed hotel front desk duties and responsibilities.
It also explains the check in and check out procedures in hotels, guest service handling, hotel reservation, and even revenue management in hotel industry. For students, it connects hotel management courses online and hotel management certificate programs with real tasks such as front desk receptionist training, front desk certification, and front desk receptionist skills. For professionals, it supports career growth through interview tips for receptionist, questions for receptionist, and front desk interview questions and answers that help build confidence.
As someone who has taught hospitality management programs and hotel and management courses for years, I rarely see resources that balance both the academic side and the day-to-day job description of front desk receptionist in hotel so effectively. It also helps with creating a strong receptionist description for resume and developing skills for a front desk receptionist that employers truly value.
If it could support even one reader here, here’s the link: https://www.hotelreceptionisttraining.com/
Thanks again for all the work you do here.
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Hi there.
salesthoughtleadership.org, Your consistency and kindness in this space don’t go unnoticed.I recently published my ebooks and training videos on
https://www.hotelreceptionisttraining.com/They feel like a rare find for anyone interested in hotel and management. These ebooks and videos have already been welcomed and found very useful by students in Russia, the USA, France, the UK, Australia, Spain, and Vietnam—helping learners and professionals strengthen their real hotel reception skills. I believe visitors and readers here might also find them practical and inspiring.
Unlike many resources that stay only on theory, this ebook and training video set is closely connected to today’s hotel business. It comes with full step-by-step training videos that guide learners through real front desk guest service situations—showing exactly how to welcome, assist, and serve hotel guests in a professional way. That’s what makes these materials special: they combine academic knowledge with real practice.With respect to the owners of salesthoughtleadership.org who keep this platform alive, I kindly ask to share this small contribution. For readers and visitors, these skills and interview tips can truly help anyone interested in becoming a hotel receptionist prepare with confidence and secure a good job at hotels and resorts worldwide. If found suitable, I’d be grateful for it to remain here so it can reach those who need it.
Why These Ebooks and Training Videos Are Special
They uniquely combine academic pathways such as a bachelor of hospitality management or a advanced hotel management course with very practical guidance on the duties of a front desk agent. They also cover the hotel front desk receptionist job description, and detailed hotel front desk tasks.The materials go further by explaining the reservation systems in hotels, hotel check-in, check-out flow, guest service handling, and dealing with guest complaints—covering nearly every situation that arises in the daily business of a front office operation.
Beyond theory, my ebooks and training videos connect the academic side of resort management with the real-life practice of hotel front desk duties.
– For students and readers: they bridge classroom study with career preparation, showing how hotel and management course theory link directly to front desk skills.
– For professionals and community visitors: they support career growth through questions for receptionist, with step-by-step interview questions for receptionist with answers. There’s also guidance on writing a strong receptionist description for resume.As someone who has taught resort management for nearly 30 years, I rarely see materials that balance the academic foundation with the day-to-day hotel front desk job responsibilities so effectively. This training not only teaches but also simulates real hotel reception challenges—making it as close to on-the-job learning as possible, while still providing structured guidance.
I hope the owners of salesthoughtleadership.org, and the readers/visitors of salesthoughtleadership.org, will support my ebooks and training videos so more people can access the information and gain the essential skills needed to become a professional hotel receptionist in any hotel or resort worldwide.
Appreciate you and your community.
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